This document will instruct you on how to remove an Outlook profile. This is a common troubleshooting step that we often recommend customers do when they are experiencing issues using an Outlook client and need to recreate their profile.
- Ensure that your Outlook client is closed.
- Click the Start button and click Control Panel.
- Change the view to Small Icons and click Mail.
- A new window will open. In this window click Show Profiles....
- From the list of profiles, select the profile you would like to remove and click Remove and then click Ok
